Legal Compliance

Legal Process Management

Thanks to our legal process information system and database that provides speed for a secure operation and availability of all data;

We perform IMEI registration and approval process of BTK (Telecom Authority) on behalf of importer in a structured, cost-based and traceable way.

Legal Certification

We provide you a reliable consultancy and guidance for certifications from legal authorities like TSE (Turkish Standards Institution) , Ministry of Customs and Trade or others.

During legal certification processes we guide you to ensure all requirement is met in your operation.

Consumer Jury Arbitration & Court

We handle all processes of consumer complaints and arbitration cases by not damaging your reputation by taking most appropriate action, in a quick, fraud preventive, cost effective, user friendly way. By our smart system that requires less staff, we support you to save from both operational and legal expenses.

Refund Management

Securely and efficiently refunds are processed by protecting your brand perception and increase savings of your resources

Individual Data Protection Consultancy and Monitoring Services

Depending on and fully comply with 6698 numbered Individual Data Protection Law we collect applications via our professionalised and information safe call center and manage under the policy and rules you determined.

To ensure all of your data continuoslu comply with the regarding regulation and report your data and system vulnerabilites periodically and follow-up improvement, we provide controlling, monitoring and consultancy service.

Last but not least, we take the responsibility on behalf of you as Data Responsible required by 6698 numbered law and we perform all the relations according to legislation and your policies.